At Essential Appliance, Inc., we’re committed to solving your appliance repair problems, even when others can’t. Here’s a great example of a time when our technicians went the extra mile for a client, when even the manufacturer had already given up on her refrigerator! This is what happened:
Our client had a high-end GE Profile refrigerator that had been deemed unfixable by the manufacturer. This fridge originally cost the client $10,000, and GE gave her $6,500 toward the cost of purchasing a new unit after they had effectively “condemned” her malfunctioning refrigerator. Unfortunately, her refrigerator was a custom size, and GE no longer had that exact option available. To replace her broken-down fridge, she would not only have to buy the new appliance, but she would also need to have the surrounding cabinetry replaced, since the original unit she purchased was no longer available. In short, getting the fridge and her kitchen back in order was going to cost far more than $6,500 for both cabinets and the appliance.
But instead of just giving up on her fridge, she called our team. And Essential Appliance, Inc., went to bat for her! We were able to effectively eliminate the malfunction for just $2,700. While that’s a big bill for refrigerator repairs, our client came out ahead—instead of having to spend big bucks for a new fridge and kitchen cabinets, she was able to pocket the difference in cost between our refrigeration repairs and the payment provided by the manufacturer!
If you’re stuck in a tight spot when it comes to appliance repair, don’t give up. Call Essential Appliance, and we’ll do what it takes to get your appliance working again, just like we did for our client’s GE Profile refrigerator!
